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FREQUENTLY ASKED QUESTIONS
Call one of our sales reps and they’ll take it from there. Whether for events, concerts, festivals, or something else, the process looks like:
- - Call us at 888.521.5045 or use our online contact form.
- - Next, we’ll figure out all the important details, like: your RFID product needs, the date of your event, quantity, designations, and scanning software.
- - If you want to submit your own artwork, we’ll talk through what templates you need to download and submit.
- - Once you submit your artwork, we’ll send you a digital proof so you can approve everything.
- - Once you approve your proof, production starts immediately and, after we receive payment, they’ll be shipped.
All orders received before 2pm PST will be shipped SAME DAY! If you don’t make the cut off, no worries - your order will be sent out the following business day.
All in-stock orders are shipped via ground shipping unless you choose another method during checkout. Ground shipping from our warehouse in Southern California takes 1-4 business days, depending on your shipping address.
In-stock orders of $50.00 or more qualify for free ground shipping!
You will receive a confirmation email that includes tracking when you submit your order.
Yes, as long as it is returned within 30 days of purchase. We accept returns on any unopened orders. Unfortunately, we don’t cover shipping for returning the order. Once the return is received you will be refunded for the full product amount.
If you need to cancel your order you can call 1 (888) 521-1827. The good news is that if your order has not been shipped, it can be cancelled at no cost to you!
Last minute order?
We got you.
We understand the nature of the event industry. Things move fast. Things fall through. That’s why we offer a versatile collection of premium products that are ready to be shipped today, so you can keep things running right on time.SHOP NOW