FREQUENTLY ASKED QUESTIONS

It’s the go to laminate pass—a clear, laminate edge surrounds your art, with a cut out space for your lanyard to attach. Standard laminates are available as both single or double-sided options with full color printing. Since these passes are fully encased in plastic, they’re our most durable passes and are excellent for tours or events that last weeks and even months.
They don’t, however, you can easily add them on to your order. Choose from plain or custom options that match your needs.
Call one of our sales reps and they’ll take it from there. Whether for events, concerts, festivals, or something else, the process looks like:
- Call us at 888.521.5045 or use our online contact form.
- Next, we’ll figure out all the important details, like: your RFID product needs, the date of your event, quantity, designations, and scanning software.
- If you want to submit your own artwork, we’ll talk through what templates you need to download and submit.
- Once you submit your artwork, we’ll send you a digital proof so you can approve everything.
- Once you approve your proof, production starts immediately and, after we receive payment, they’ll be shipped.
We made it super simple on purpose. On each product page, there’s a downloadable template (the appropriate one for that product) with the specs you need to design your artwork around. We recommend using Adobe Illustrator or Adobe Photoshop. Note that if you’re designing a woven wristband, you have to use Adobe Illustrator so you can send in vector artwork. If none of that makes sense, just get in touch so our team of designers can help make your design a reality.
Unfortunately, no. However, we have a number of RFID solutions partners we recommend, including:
- WRSTBND
- Front Gate
- See Tickets
- Show Clix
- Intellitix
- Elevate
Make sure to plan on about 3-4 weeks from start to finish, depending on the size of your order. Standard turnaround time for a large-scale event is 30-45 business days after your proof is approved.
Honestly, we have a wide selection of RFID chips and it’s easiest to speak to a sales rep to the get the lowdown on what’s best for you and your event.
Making a list seems excessive, but here we are:
- Festivals
- Fairs
- Tours
- Special Events
- Trade Shows
- Hotels
- Concerts
- Restaurants
- Bars
- Sporting Events
- Airports
Custom RFID wristbands and credentials are non-refundable. In-stock options are refundable within 30 of purchase, but note that the RFID wristband price is not refundable or returnable after 30 days.